Term And C0nditions

TERMS & CONDITIONS OF USE

Thank you for using Mentories.id
We encourage you to read our Terms and Conditions before purchasing or placing orders to our Web Store. These terms and conditions apply to all users (including casual browsers) whether or not the registration process has been completed. By using this Site, you agree to these Terms of Use (“Terms of Use”), as well as any other terms, guidelines or rules that are applicable to any portion of this Site, without limitation or qualification.

COPYRIGHT                                    
All content and compilations included on this website, such as graphics, logos, images, data, and photograph is the property of MENTORIES.ID

COMMERCIAL USE
This Site is not for any commercial use. You may not copy, display, reproduce, publish, create derivative works, and sell any content or products within this Site. You are prohibited to use our content for any advertising use/commercial use for your own site.

MODIFICATION OF THE SITE AND THESE TERMS & CONDITIONS
MENTORIES.ID reserves the right to change, modify, alter, update or discontinue the terms, conditions and notices under which this Site is offered and the links, content, information, prices and any other materials offered via this Site at any time and from time to time without notice or further obligation to you except as may be provided therein.

PRIVACY POLICY
Your information is safe with us. MENTORIES.ID understands that privacy concerns are extremely important to our customers. You can rest assured that any information you submit to us will not be misused, abused or sold to any other parties. We only use your personal information to complete your order. If you wish to unsubscribe from our newsletters, please click on the unsubscribe button

PRODUCT DETAILS
We have made every effort to display the information of our products that appear at the Site as accurate as possible.
Due to monitor’s resolutions, there might be slight color differences of the products.

Prices shown on our web store are in Indonesia Rupiahs (IDR).
Prices are subjected to changes. We have the right to adjust prices from time to time. If for some reason there may have been a price mistake, MENTORIES.ID has the right to not process your order.

AGREEMENT

You agree that you will be responsible for your activity in this web store. If we notice that you are or have been related in prohibited activities or violated our Terms and Conditions, we may deny you access to this web store on temporary or permanent basis. If you violate Terms and Conditions and we take no action against you, we will still be entitled to use our rights in any other situation where you violate the Terms and Conditions.

We are not responsible for losses not caused by our faults or indirect losses caused by shipping company or force major. We will be responsible for your losses only if we violate our Terms and Conditions.

COMPENSATION
You agree to compensate us fully, defend us and hold us MENTORIES.ID harmless immediately on demand, its directors and officers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any violation of the Terms and Conditions by you including the use by any other persons accessing this Site using your internet account caused by your action or inaction.

 

TERMS & CONDITIONS OF SALE

These are the terms and conditions of our agreement which apply to all purchases of products by you from MENTORIES.ID and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

ORDER
You can submit an order for products to MENTORIES.ID by completing the details required on the order summary page and clicking the “Place Order” button. All prices are reflected in IDR and include VAT where applicable, excluding delivery and handling fee to locations in Indonesia. Goods supplied are not for resale. We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing.
Availabilities of our products are as displayed on the products details. Please note that items in your shopping bag are not reserved as products in high demand may sell out really quickly. You have to proceed to checkout and place your order to make sure your order is processed.
Make sure you check your order before confirming it. You cannot add more items to your shopping bag ONCE you have checked them out. We cannot modify/add the products for you.

ACCEPTANCE OF ORDER
We will notify you of our acceptance of your order by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. You will then need to resubmit your order.

PAYMENT
Payment via bank transfer and credit card (Master Card and VISA via DOKU) are acceptable for order via this site.
For standard delivery we will charge your account for payment at the time that the order is dispatched for delivery to you. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any).
Order is final once payment is made.  It is adviced to keep your transaction proof, just in case.
If payment has not been made 1x24 hour, your order will be automatically cancelled and you will have to resubmit your order
You will be sent an email of your invoice once your payment has been successfully processed. Max. 1 day after you make your payment.

HOW TO ORDER

  1. Our products can be viewed by clicking on the MODULE link located in our web store header. Click “Mentor Image” in the Module you want to see the module description.
  2. Once you find the module you want, then click “Buy Module”. You will be selected to your Shopping Cart page. If you want to continue viewing other modules, click “Modules in header”. You can remove a product that you do not want by selecting the “View Cart” option located at the bottom of the module.
  3. After you have finished checking the product you want to buy, to proceed to checkout, click “PROCEED TO CHECKOUT”. The availability of the product is not guaranteed until you confirm your order.
  4. For registered customers, you will be asked to Sign In before you can continue your checkout order process. If you do not already have an account, click “Sign Up” to create an account and follow the steps.
  5. Select an address, shipping method, along with a payment method to continue your checkout process. Once you have made sure all the information you have listed is correct and the product you ordered is the way you want it, click “PLACE ORDER” to confirm your order.* You can use Billing Address as your Shipping Address by selecting the option “Ship To This Address”
  6. Order Confirmation page will appear along with your Order ID Number More details about order confirmation, payment confirmation, along with delivery order confirmation will be sent to your registered email, or you can see it in your account on My Order.

An Order Confirmation page will be generated, together with your order ID. Details of your order confirmation, payment confirmation, and delivery confirmation will be sent to your registered email, or can be viewed in your account in the Order History.

MY ORDER ID
ORDER ID is a random digits reference number that will be generated after you submit your order. You will need your ORDER ID to confirm your payment and to check your order status.

REGISTERING FOR AN ACCOUNT
Do I need to set up an account to shop at Mentories.id?

Yes, you need to register for an account to checkout your order. It will not only facilitate you in placing your orders but also give you more benefits such as receiving newsletters, updates, and special offers from us. It is important that you provide current, detailed, and accurate information to us on your account.
You can create an account first, or you can start shopping straight away and set your account later when you proceed to checkout, whichever ways you find convenient. Just follow the easy steps on the screen.

ORDER STATUS
You will receive an e-mail confirmation with your order details if your order is successfully placed. If you do not receive any email confirmation, please check your spam/junk filter or contact us for confirmation. Please sign in to your account to view your recent order history, and status. 

MODIFY AND CANCEL ORDER
We are unable to cancel or make changes to your order after you have placed it with us. Please review your order before confirming it. Once payment is received, we cannot cancel your order as it is final and has already been processed for delivery.

CARA ORDER

  1. Produk-produk kami dapat Anda lihat dengan mengklik link MODUL yang terletak pada header web store kami. Klik “Gambar Mentor” pada Modul yang ingin Anda lihat keterangan modulnya.
  2. Setelah Anda menemukan modul yang Anda inginkan, lalu klik “Beli Modul”.  Anda akan dilihkan ke halaman Shopping Cart Anda.  Apabila Anda ingin melanjutkan melihat modul yang lain, klik “Modul pada header”.  Anda dapat menghapus produk yang Anda tidak inginkan dengan memilih pilihan “Lihat Keranjang” yang terletak di sebelah bawah modul.
  3. Setelah Anda selesai memeriksa kembali produk yang ingin Anda beli, untuk melanjutkan ke checkout, klik “PROCEED TO CHECKOUT”.  Ketersediaan produk tidak terjamin sampai Anda mengkonfirmasi order Anda.
  4. Untuk customer yang sudah terdaftar, Anda akan diminta untuk Sign In sebelum Anda dapat melanjutkan proses checkout order Anda. Bila Anda belum memiliki akun, klik ” Daftar/Masuk” untuk membuat akun dan ikuti langkah-langkahnya.
  5. Pilih alamat, metode pengiriman, beserta metode pembayaran untuk melanjutkan proses checkout Anda. Setelah Anda memastikan semua informasi yang Anda cantumkan benar dan produk yang Anda pesan sesuai dengan keinginan Anda, klik “PLACE ORDER” untuk mengkonfirmasi order Anda.
    *Anda dapat menggunakan Billing Address sebagai Shipping Address Anda dengan memilih pilihan “Ship To This Address”
  6. Halaman Konfirmasi Order akan muncul beserta dengan nomor Order ID Anda Informasi lebih lengkap mengenai konfirmasi order, konfirmasi pembayaran, beserta konfirmasi pengiriman order akan dikirim ke email terdaftar Anda, atau dapat Anda lihat di akun Anda pada My Order.

MY ORDER ID
Order ID adalah nomor referensi acak yang akan Anda terima setelah Anda mengkonfirmasi order Anda. Order ID dibutuhkan ketika Anda akan melakukan konfirmasi pembayaran serta menelusuri order Anda.

PENDAFTARAN AKUN
Apakah saya memerlukan sebuah akun untuk memesan?
Iya.  Anda perlu mendaftarkan sebuah akun untuk melakukan checkout produk yang sudah Anda pilih. Mendaftar sebuah akun tidak hanya mempermudah Anda dalam melakukan checkout untuk order-order Anda selanjutnya, tetapi juga memberikan banyak keuntungan kepada Anda, seperti mendapat Newsletter, updates, beserta notifikasi mengenai special promo yang sedang diadakan.

Anda dapat membuat akun terlebih dahulu atau Anda dapat langsung berbelanja dan membuat akun nanti ketika Anda akan melakukan checkout. Ikuti saja langkah-langkah yang tertera dan pastikan bahwa Anda menyediakan informasi yang akurat dan terkini.

STATUS ORDER
Anda akan menerima email yang berisi konfirmasi order beserta dengan keterangan mengenai order Anda apabila order Anda berhasil diajukan. Bila Anda tidak menerima email tersebut, mohon cek folder Spam atau Junk Anda, atau hubungi kami di [email protected] / (+62)822 1516 9090 Sign in ke dalam akun Anda untuk melihat histori order beserta dengan status order Anda.

MODIFIKASI DAN PEMBATALAN ORDER
Order yang sudah dikonfirmasi tidak dapat dimodifikasi ataupun dibatalkan. Mohon dipastikan informasi yang Anda cantumkan sudah benar dan produk yang Anda pesan sesuai dengan keinginan Anda.
Order Anda sudah final dan tidak dapat dibatalkan apabila konfirmasi pembayaran sudah kami terima. Produk yang sudah Anda order tidak dapat dikembalikan.